Beyond Cost: How to Choose the Right Imaging Partner

Why Price Isn’t the Only Factor

It’s tempting to focus on one factor when evaluating vendors for your next MRI or CT scanner: price. But as many imaging providers learn the hard way, the lowest quote isn’t always the best value. We believe that who you buy from is just as important as what you buy. The right partner will help you avoid delays, hidden costs, and service headaches down the line. Here’s what to look for when choosing an imaging equipment vendor, beyond the number on the invoice.

1. Experience with Installations Like Yours

Not all vendors understand the nuances of your specific facility. Whether you’re setting up in a freestanding clinic, hospital, or mobile trailer, your vendor should know what to anticipate.

Ask:

• Have they handled projects in similar settings?
• Can they walk you through the process and help plan site requirements?

PrizMED Tip: We’ve installed systems in tight basements, high-rise hospitals, and even rural barns. We know the curveballs, and how to plan for them.

2. Real Transparency, Not Sales Talk

The right vendor is upfront about total project costs, not just the price of equipment. Look for one who talks openly about installation, shielding, service, and compliance before you even sign.

Ask:

• Will they provide a full quote with expected add-ons?
• Do they help identify costs like rigging, permits, or room modifications?

Pro Tip: If a vendor avoids specifics or gives vague answers, take it as a red flag.

3. Reliable Service and Support After Delivery

The sale is just the beginning. A good vendor should offer continued support with service contracts, preventive maintenance, and responsive tech support.

Ask:

• What’s included in the warranty or service plan?
• Do they offer support nationally or only in limited areas?
• How quickly do they respond to downtime issues?
  

PrizMED Tip: We don’t sell machines we can’t support. Our nationwide service network keeps clients up and running, no matter where they’re located.

4. Access to Upgrade and Trade-In Programs

A long-term vendor thinks ahead. Whether you’re upgrading in a few years or trading in an existing unit, a trusted partner will offer options to grow with you.

Ask:

• Do they offer trade-in credits or equipment buybacks?
• Can they help resell or de-install your old unit?

See how our trade-in program works

5. Clinical and Technical Expertise

A true partner doesn’t just drop off equipment; they help you match the scanner to your workflow, train your team, and avoid costly mismatches.

Ask:

• Do they recommend models tailored to your scan volume, specialties, and workflow?
• Can they assist with protocol setup and technologist training?

Choose a Partner, Not Just a Price

In imaging, shortcuts often lead to setbacks. From compliance delays to unexpected downtime, buying from the wrong vendor can cost more in the long run. We believe in being part of your clinical success story, not just a supplier. If you’re comparing vendors or weighing your next purchase, let’s talk. We’ll show you what full-scope support really looks like. Contact us today and ask us questions!